Motor Insurance Claim
“Our approach to claims is to settle our Insured’s valid claims promptly and fairly by being there when you need us the most”
Fidelity United offers a wide range of services to both Individual and Corporate Clients.
In the event of a claim, Fidelity United will help you get your operations back to normal as quickly and efficiently as possible. We, at Fidelity United will help make claims simple for ‘you’ (Insured) by ensuring our professionally qualified claims team attends to your claim intimation to provide you with the highest service performance standards..
We also utilize the services of professional and excellent Independent surveyors & Loss adjusters recognized both internationally and locally whenever required to handle claims, risk assessments, etc., under our close supervision and follow up.
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Motor Claims Procedures
01
Contact Us
Telephone : 800 842
Email : claims@fidelityunited.ae
02
Your Claim Registration
We will provide you with a Claim Ref No. and Workshop/Dealer details
03
Drop Your Vehicle
To one of our assigned Workshop or Dealer
04
Your Vehicle Repair Estimate
The Workshop/Dealer staff will create a repair estimate
05
Your Car Inspection
We will survey your vehicle and provide repair authorization
06
Work Order Issuance
The repair work begins and you will be informed of the repair duration
07
Your Vehicle Handover
The Dealer/Workshop will notify you when your car is ready
Top Features
Claim Guidance
We are here to help at anytime
Ease of Access
Upload your documents in no time
24 / 7
Emergency Road Side Assistance